Privacy Policy for Manilla Support Services Limited
Manilla Support Services Limited is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy notice carefully. If you do not agree with the terms of this privacy notice, please do not access our website.
1. Information We Collect
We may collect and process the following types of information about you:
- Personal Data: Name, email address, phone number, and other contact details you provide when filling in our contact form, making an enquiry, or applying for a position.
- Usage Data: Information about how you use our website, including IP address, browser type, operating system, referring URLs, access times, and pages viewed.
- Cookies: Our website may use cookies to enhance your browsing experience. You can set your browser to refuse cookies, but this may limit certain functionality.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide information about our services
- To process job applications and manage recruitment
- To improve our website and the services we offer
- To comply with legal obligations and regulatory requirements
- To protect the safety and welfare of children and young people in our care
3. Legal Basis for Processing
We process your personal data under the following legal bases: consent, contractual necessity, legal obligation, legitimate interests, and vital interests. We will only process your personal data where we have a lawful basis for doing so.
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Regulatory bodies (such as Ofsted) where required by law
- Local authority safeguarding partners where necessary to protect children
- Professional advisors and service providers who assist in operating our website
5. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. When personal data is no longer needed, it is securely deleted or anonymised.
7. Your Rights
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights:
- The right to access your personal data
- The right to rectify inaccurate data
- The right to erasure (the right to be forgotten)
- The right to restrict processing
- The right to data portability
- The right to object to processing
- The right not to be subject to automated decision-making
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Manilla Support Services Limited
- Suite 16 Moulton Park Business Centre, Red House Road, Moulton Park Industrial Estate, Northampton, NN3 6AQ
- Email: support@manssltd.com
- Phone: 01604 419886