Contact Us

We're here to help. Whether you have a question about our services, need to discuss a placement, or want to explore career opportunities, our team is ready to assist.

Phone

  • 0121 456 7890
  • Emergency: 0121 456 7899
  • Call us during office hours or use our 24/7 emergency line

Email

  • info@manillasupport.co.uk
  • placements@manillasupport.co.uk
  • Email us for general enquiries or placement discussions

Head Office

  • 123 Care House
  • Birmingham Business Park
  • Birmingham, B1 2AA
  • Visit us by appointment

Office Hours

  • Monday - Friday: 9am - 5pm
  • Saturday - Sunday: Closed
  • Emergency line: 24/7
  • We're here to help during these times

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Get in Touch Directly

Placements Team

For referral and placement enquiries

HR & Recruitment

For careers and job applications

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123 Care House, Birmingham B1 2AA Get Directions

Frequently Asked Questions

Find quick answers to common questions about our services and processes.

How do I make a referral?

Referrals can be made by local authorities, families, or professionals. Contact our placements team on 0121 456 7890 or email placements@manillasupport.co.uk to discuss needs and availability.

What areas do you cover?

We currently operate across the Midlands region, including Birmingham, Solihull, Wolverhampton, Coventry, Stoke-on-Trent, Lichfield, and Derby.

How quickly can a placement be arranged?

We aim to respond to all referral enquiries within 24 hours. Emergency placements can sometimes be arranged within 48-72 hours, subject to assessment and availability.

What training do your staff receive?

All staff complete a comprehensive induction programme and ongoing training including safeguarding, first aid, positive behaviour support, and specialist qualifications relevant to their role.

Department Contacts

For specific enquiries, contact the relevant department directly.

Placements

Referrals, placements, and service enquiries

Human Resources

Careers, recruitment, and employee matters

Quality & Compliance

Quality assurance, policies, and feedback

Need Urgent Assistance?

Our emergency support line is available 24 hours a day, 7 days a week for existing placements and urgent matters.

Emergency: 0121 456 7899

Contact Us